Customer Care

We are here to help. Our team is available Monday to Saturday, 11:00 AM – 5:30 PM.

We review every concern and respond within 48 working hours (excluding weekends and public holidays).

Get in Touch

Phone / WhatsApp: +92 311 1120082
Email: customercare@saaryaonline.com
Address: Rana Nisar Ahmad Road, Defence Road, Lahore

Common Questions

How do I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this to track your delivery directly with our courier partner.

Can I exchange my item?

Yes — exchanges are accepted within 7 days of delivery. Please see our Return & Exchange Policy for full details.

What if I received a damaged or incorrect item?

We sincerely apologize if this happens. Please contact us at customercare@saaryaonline.com within 48 hours of receiving your order with photos and your order number. We will resolve it immediately.

Do you offer cash on delivery?

Yes, we offer Cash on Delivery (COD) across Pakistan.